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Have a question about your order, sizing, shipping, or one of our dresses? LULY IN THE SKY is here to make your shopping experience easy, comfortable, and worry-free.
Email: contact@lulyinthesky.com
Response Time:
Within 24–48 business hours, Monday–Friday.
For faster assistance, please include your order number and a short description of your question.
Order Questions
Need an update or have a question about your order? We’re happy to help.
Sizing & Fit
Not sure which size to choose? Send us your measurements and we’ll do our best to guide you.
Shipping & Tracking
Questions about shipping, delivery, or tracking information.
Returns & Refunds
Need help with a return or refund? Please contact us before sending anything back.
Product Information
Want to know more about a dress, fabric, color, or availability? Just ask.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please reach out to us with photos so we can assist.
LULY IN THE SKY
1709 W 41st St
Sioux Falls, SD 57105
United States
Business Correspondence Only – Not a Return Address
Please contact our Customer Support team before sending any return. We will provide the appropriate return instructions and return address.
Monday–Friday: 9:00 AM–6:00 PM EST
Saturday–Sunday: Closed
We’ll do our best to respond as quickly as possible during business hours.
Whether you’re choosing your next favorite dress, checking on an order, or simply have a question, we’re always happy to hear from you.
Your style is personal. Your moments are yours. We’re here to make the journey a little easier. 🌷
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